HomeFlex Level 2 EV Charger J1772 - Fast Smart Battery Power Charging at Home for Electric Automobile Vehicles- Hardwired for Electric Car

I had researched home EV chargers for several months prior to buying an EV, and decided on the ChargePoint HomeFlex charger, based on professional and user reviews. I was not disappointed. This Level 2 charger is well-built and works perfectly. I highly recommend it. The trickiest part was the timing. I ordered the charger just after making the EV purchase, and also hired a licensed master electrician to install it (highly recommended). Until it was installed, I could only use public chargers, the closest of which is 50 miles away, or the emergency 120V adapter that came with my vehicle (which takes forever like a trickle charge) so it limited the use of my new car for a while. The electrician discovered we needed an upgrade in our electrical service, put in a second circuit breaker box, and laid new wiring to accommodate the charger. Of course, the carport is on the opposite end of the house from the original circuit breaker, which was overloaded. It ended up costing more than I anticipated, but it was worth it to have a competent electrician thoroughly check the loads and make sure the electrical system is safe. The electrician ran into some confusion in the written instructions and contacted the ChargePoint tech support, but it was eventually straightened out, and it installed without further problems and connected to the ChargePoint app on my phone. The ring around the charger's holster for the cord plug glows green constantly to show it is ready to charge. It has a 25' cord, and when it's connected and charging, the base unit pulses blue. The ChargePoint app is easy to use when charging, and shows how much electricity you're using and how much it costs from your utility company. So far it has cost under $5 for an 80% charge (recommended by the vehicle manufacturer), which brings my car to over 300 miles of usable travel. You can use the same app for ChargePoint public charger locations, which cost more than doing it at home, but it's still been under $10 for a charge--a lot less than filling up a gas tank. Charge time for the home Level 2 charger takes about 5-6 hours total for a full charge; at the public Level 3 charger, about 30-50 minutes (Level 3 chargers vary in power). There are three different options for purchasing this charger: hard-wired, or two different 240V plug options. I opted for the hard-wired one. If there's already a plug near where you're using it, you can go that way, but hard-wired worked great for me and was easier and less expensive for the electrician. The hard-wired version also provides slightly more current to the EV than the plug options. I would recommend meeting with your electrician before deciding on which version to buy. Overall, I am delighted with the ChargePoint HomeFlex charger. It's built sturdily, works seamlessly and keeps me on the road. I highly recommend it.

I drive a 2023 Kia EV6 GT-Line. I bought this about a year ago, more on a whim than a necessity. Level one charging has been perfectly adequate for my general needs. This is really a convenience I don't require, but still wanted. A friend of mine drives a VW ID.4 and uses this same charger, and I guess I had some charger envy. I may have also been a little bit intoxicated when I hit "pay." Anyway, a neighbor who is a licensed contractor was going to install for me. After about 8 months of waiting on him to have time, I eventually did some Harry-Homeowner style education (I've moved 240v, but never installed new) and decided to wire this myself, with the help of my brother who isn't an electrician but is a union tradesman with electrical experience. We wired it on a 50a breaker, using 8 gauge THHN copper wire, and PVC conduit from the panel. It's about a 20 foot journey, and we had to work in a weird bend where the siding on the house meets some brickwork. The hardest part was pulling the wire, as it got hung up a bit on aforementioned bend. But once we got past that, it was straightforward. Two live wires and a ground. No polarity, no neutral. Tough to mess up. The way they have all the wires line up with each other inside the unit is a little bit weird-- green, red, and black enter from the power source in a different sequence than they exit to the charging cable-- but just pay attention to the manual. Also, as long as you have the ground in the right place, I don't think it should matter about red and black (or whatever you're using for your two live wires coming off the panel). But I hope your electrical education is more vast than just reading this review and hoping I'm right. Getting the unit to shake hands with the house power and the WiFi was easy, using ChargePoint's app. (You don't really need to use the professional installer app to get it to work, just the regular consumer one.) Once I plugged into the car, it's pulling at a pretty consistent 9.4kw. Almost exactly the estimated output for a 40a charge on a 50a breaker. I've been charging the car on a 110v household current for almost 2 years, and a 20-80% charge has taken about 36-40 hours. Now the same charge takes less than 6 hours. It seems it would be ever so slightly faster if I used a 70a breaker and 6 gauge wire, but I do all my charging overnight, and the difference in charge times is negligible enough that I can't justify the extra expense. I'd be asleep for those extra few minutes anyway. Also, to the naked eye, the wires to the plug don't appear to be larger than the 8 gauge I ran from the panel. So maybe that doesn't actually make a difference, and it's all in the breaker. I'll let actual electricians argue about that. Pretty happy with it. The cord is pliable enough, even in 30-40 degree Utah winter temperatures that it doesn't appear to be an issue. Though I did install inside the (unheated) garage. I can't say whether outside might present a bigger issue. I don't think it would. Also, with newer EVs all going with the Tesla style form factor, I was glad to see that when I buy something newer, I can replace the cable on this for around $200, instead of buying a whole new unit. Overall, it's sort of pricey, compared to some of the alternatives, but worth it to me for a trusted name in EV charging. No complaints.

Had electrician install in my garage. Installation was done without any issues. It charges my car at high speed. It looks nice. The cable is long the cable wraps onto the charger body. I use it to charge directly into my Mercedes Benz EQS 580. My daughter uses an adapter to charge her Tesla Y from it. She’s had no charging problems either. This unit was recommended to me by my sister. I’d recommend it to anyone else.

Had the hardwired version installed by a licensed electrician - figured since my utility company was reimbursing me...why not? The only kicker was that I had to install ONLY the ChargePoint Home Flex - no other charger brand. The same for obtaining the reimbursement for the actual (partial) purchase price of the charger from my home state. There is a very limited list in my state - so, I went with the one (and only one) that will provide me with off-peak charging credits from my utility - ChargePoint Home Flex. THIS CHARGER IS GARBAGE!! While Amazon may have 35k+ folks purchasing it and giving it decent reviews - they are probably locked into their utility company's mandate (as I am). After the electrician installed it, the charger connected to my app and WiFi and was up and running in seconds!!! But, after that first day/charge - that was it. Two very looooooong calls to ChargePoint Customer Service had them recommending I return it to Amazon for a refund. Well....who is going to pay to have the electrician come back out to uninstall then reinstall the replacement??!!!! ChargePoint didn't have an answer for that one. After reading a TON of Reddit posts with thousands of folks being roped in and experiencing this very same issue, I decided I would give it just one more try, but from a different retailer who may have units with updated Wifi modules installed. I will try the recommended hack of changing my Wifi password to one with no special characters (seems like total BS to me); and if this one doesn't work - then no more ChargePoint for me!! I will forego by utility company's discounts (sadly), and write them a loooooooong letter complaining about ChargePoint's quality control (and suggest everyone else do the same). This will be the only way we will change their minds and get the discounts we deserve. because the utility companies can't address a problem they don't know about. AND...don't let ChargePoint tell you that you have a weak Wifi signal in your garage - adding extenders don't work - even setting your cell phone up as a hotspot and putting it right next to the charger will not get your ChargePoint unit connect. NOTE: Don't know if this is a problem that exists solely with the hardwired version - would be nice to know. **UPDATE** There seems to be some truth to the notion that Chargepoint does not play well with your WiFi if your password contains special characters and/or there are other smart devices on the same network (ie: speakers, thermostats, etc.). So, when I installed the new unit purchased from different retailer (in the hopes the faulty WiFI modules had been updated), I also added a new network to my router where just the ChargePoint would live...no special characters in either the network name or password, and 2.4GHz (for additional range), just for a little additional insurance. So far, it has been working well...fingers crossed!!!

Bought my first EV, a BMW i4, last August, and purchased this charger at the same time. The directly wired ones get higher amperage and thus quicker charges, so that's what I got. I needed an electrician to install a 220 circuit in my garage and so I had him hook up the charger, too. I thought I was going to need a new electrical panel, but they used "half-height' breakers and everything fit in the existing panel (yay for my electrician!). After that, the charger was easy to set up and easy to use. The app is straightforward and keeps track of the times when the local utility company has differential rates. When the car needs charged, I plug it in and go to bed. The charger wakes up at 11PM and *always* finishes in the lower-rate window. I generally start charging when the car's battery is between 20% and 30% and only charge to 80%, so I also don't need to run the charger at full amperage. It's my understanding that it's harder on both the car and the charger to run at higher amps, and, in fact, the charging cable did get hot the one time I ran it at 40 Amps. I've got a 50 Amp circuit, and i've never run it at the level. It all worked great until late February of 2025, about five months after I bought the charger. Suddenly, it would no longer connect to the internet or to my app. I ran through the trouble-shooting steps, including power-cycling the charger via the circuit breaker in the panel. No go. I called the customer care number, stepped through the trouble-shooting steps another time with them (sigh). Still no go. They tried one more time to reboot it remotely, and that didn't work either. They then escalated the case to one level up. I had to provide proof-of-purchase with a dated invoice (thank you, Amazon, for making that easy), and within a couple of days they shipped a new charger to me. It's now about ten days after that, and it's re-installed in my garage. The only thing I have left to do is take the old charger to Fedex to return to them. Oh, and pay the electrician $150 to install the new charger. On a positive note, the defective charger still charged my car--I just couldn't control it with the app. The i4, however, lets you set a charging window, so you can control the time and amount of the charge via the car and don't really need the app. Thus, while I was waiting for a new charger, I was still able to charge my vehicle. (again, yay) But, now I've got the replacement charger installed and all is once again good in the garage's charging world. I have to say that Chargepoint made this as easy as possible to do the exchange, and were prompt in getting the charger to me. Having watched the electrician do the re-install, I'm pretty confident I could have done it myself and saved the $150. On the other hand, I can't use a screwdriver without cutting myself, so that and my peace of mind made it worthwhile to hire an electrician to do the install. Overall, I'm still happy with my purchase. Of course, if THIS one fails, too, that will change. Perusing reviews, however, these appear to be reliable. Keeping my fingers crossed...

Charger has been reliably charging car at level 2 speeds. Had trouble with the App recognizing the unit and reconfiguring the unit recently. Apparently disconnected from my Wi-Fi a while back and Bluetooth on unit went out. Didn't really matter as unit was still working. Only found out because I needed to access the unit. Giving a 5-star review because charging was never affected and a quick call to customer support was all that was it took for them to diagnose the problem and request a replacement unit (at no charge). I didn't even realize it was still under warranty. Will update review if any further issues arise with replacement.

Vehicle: Mini Cooper SE PURCHASE The salesman at the dealership told us the mini comes with a level 1 charger, so I elected to buy this ChargePoint level 2 charger to upgrade our charging capabilities and have it ready by the time we drove the car home. The salesman was wrong, the car comes with a level 2 charger and a 115v adapter plug so you can use regular house current until you upgrade to a 230v outlet. Result, 500 bucks blown unnecessarily on the ChargePoint and shame on me for not doing more research myself. INSTALLATION I installed the ChargePoint myself using the hardwired option and the existing 230v outlet I have in the garage. ChargePoint uses two apps for the installation. The ChargePoint Installation app and the ChargePoint user app. The instructions do not clearly explain this nor when its time to transition from the installation app to the user app. This caused problems when I scanned a QR code with the wrong app! I had to call customer service for assistance and although they were friendly and tried to help, the call station was obviously outsourced, and the agent did not have the requisite training or language skills to be effective. I was able to gather enough that it was time for me to delete the installation app and switch to the user app for the next step. PERFORMANCE I do like the ChargePoint design, appearance and user interface. It all works well and the WiFi connectivity and synched charging programs with my power company are nice. SAVINGS Look for money back programs from your power company and vehicle manufacturer and enroll. For example, Xcel energy gives us $50/year for charging off peak (Optimize Your Charge program) and BMW's ChargeForward program pays us for reducing carbon emissions by charging off peak. The problem I am having now is Xcel energy is controlling my charging schedule through ChargePoint and BMW is controlling my car's built-in charging system through the ChargeForward program, resulting in frequent conflicts. One is OFF when the other is ON, causing periods of no charging and we sometimes don't have a full battery when it's time to leave in the morning. SUMMARY The ChargePoint is a great EV charging system as stated by numerous professional and consumer product reviews. The installation guidance is not well orchestrated and cumbersome. It's an easy installation if you know basic house wiring but ChargePoint obfuscates it with the installation app which shouldn't be necessary. And I didn't need to buy it because the car came with a level 2 charger and I could have enrolled in the power company's and manufacturer's money back charging programs without it. And good luck synchronizing your various charging incentives together so you have a full charge when it's time to leave in the morning! Update: I was able to synchronize Xcel energy’s “Optimize Your Charge (OYC)” and BMW’s ChargeForward program such that I get all the savings and have a full charge in the morning. Also, I could NOT have enrolled in the “Optimize Your Charge (OYC)” program with the charger that was included with the car. The program is only compatible with 2 specific chargers, (ChargePoint & Juice Box).

Excellent Level 2 home charger. It allows for fast home charging and is flexible coming in a hardwired version which I purchased and a plug in version. The hardwired allows for faster charging but requires installation by and electrician and is not easily relocated. Both versions come with a heavy duty charging cable that is long and easy to use. In addition the included app is very functional and indicates the current state of charge of the battery and when the unit is in use. I own two of these chargers and the only issue with the app is that you will have to have a separate email for each unit as the app does not provide for more than one at a time. Overall I think it is good value for money although the cost of the unit and installation is not inexpensive.

Très bon choix

Easy to install and works extremely well. Charges quickly.

Pour le moment, tout va bien mais je n'ai pas encore connecté le chargeur via internet. Considérant certaines critiques lues sur le web, je ne suis pas convaincu que je vais le faire. Par ailleurs, je suis très satisfait du produit en regard d'une utilisation quotidienne du chargeur.

Nothing to complain. This is very well made, installation is straightforward and it does exactly what it is supposed to do. The reason I chose that specific one were twofolds: it looks good, and with the proper installation you can push it to 50 amps. Love it!

Belle apparence , simple a utiliser, s’installe bien par un professionnel J’aime le produit et l’application associée fonctionne très bien. Le seul bemol est le manque de quincaillerie dans la boite