Can you turn heating feature on and off during the massage?

Yes.Please note that the heat function can work only when the massage function turn on.

What does the 2 year warranty cover and what is the process if needed?

We offer 30-days free return for full refund or exchange 90-days money back guarantee about quality issue. 2 years warranty. You can go to this brand website to complete warranty registration for 2 years free warranty.

how big does the chair have to be

I found that it works best with a deep seated chair and at least a mid-back height. Taller the better for the neck massage to get support. I even tried laying it on a bed slightly elevated, and that gave it a deeper massage, but may not be good for the unit...

Does this run off of a 120v standard us 3 prong plug? how many amps is needed?

Yes,the adapter is safe to use with both 110-120V & 220-240V electrical outlet.The plug is not 3 prong,it is 2 prong.And the output amps is 3.5A.

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Shiatsu Neck Back Massager with Heat, APP Control, Full Body Massage Chair Pad with Adjustable Height, Deep Kneading & Rolling Massage Seat Cushion for Back Pain, Seat Chair Massager, Gifts

Shiatsu Neck Back Massager with Heat, APP Control, Full Body Massage Chair Pad with Adjustable Height, Deep Kneading & Rolling Massage Seat Cushion for Back Pain, Seat Chair Massager, Gifts

Product ID: 550326334

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Details

Use for
Back
Power Source
Corded
Material
Faux Leather
Item Weight
7.35 Kilograms
Brand
Snailax

🌀4 Shiatsu deep-kneading nodes

📱APP control for personalized massage

🔥Soothing full-back heating pad

Description

🔥 Relax Smarter, Not Harder – Your Personal Shiatsu Sanctuary 🌀

CUSTOM NECK COMFORT - Adjustable 4-node neck massager with detachable flap delivers tailored deep tissue relief for neck and shoulders.
SMART MASSAGE CONTROL - Seamlessly switch between modes and customize intensity via intuitive remote or smartphone APP.
HEAT VIBRATION SYNERGY - Integrated heating pad and dual-level vibration enhance blood flow and melt away fatigue.
UNIVERSAL FIT GIFT READY - Fits most chairs and users 1.6m-1.8m tall; perfect premium gift for wellness-conscious professionals.
DEEP TISSUE RELIEF ANYTIME - 4 rotating Shiatsu nodes target full, upper, or lower back for pinpoint muscle tension release.

The Shiatsu Neck Back Massager combines 4 deep-kneading Shiatsu nodes with adjustable neck rollers and a soothing heating pad to deliver targeted full-back and neck relief. Controlled via remote or smart APP, it offers customizable massage zones and intensities, enhanced by vibration and heat therapy. Designed to fit most chairs and users between 1.6m-1.8m tall, it’s an ideal ergonomic solution for busy professionals seeking premium relaxation and pain relief at home or office.

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