CyberGeek Mini PC Gamer AMD Ryzen 7 5700U (up to 4.3Ghz), Mini Desktop Computer 4GB DDR4 RAM 512GB PCIe SSD, Micro PC Linux 4K Triple Display WiFi/BT5.0/USB3.0/HDMI+DP Mini Business Computer,White

Hardware wie beschrieben: i.O. Software : Ubuntu 22.04 OK, ABER ohne Root Passwort. d.H. NUTZLOS. ( Eigene User ist kein sudoer, auch nutzlos ) Cybergeek Service: Nutzlos, Sie können mich nicht helfen, weil sie meine Auftrag nicht finden können. Meine Vermutung ist, dass Amazon.de das Gerät Amazon.com (USA) bestellt hat und Amazon USA hat Cybergeek das Gerät bestellt. So Cybergeek hat keine Ahnung von mir. Lösung: ich habe Debían 12 rein installiert.

First off, the system does work as expected. There are some caveats, however. In my case I was having trouble getting output to the second monitor (via the DisplayPort connection). At first I thought it was due to the KVM switch. However, with some more digging I found that even connecting the monitor directly to the DP connection (via a DP/HDMI cable) there was still no output to the monitor. I know the monitor and cable both work as I have used them both with a different PC. So the problem is with the port on this PC. I haven't heard back from the vendor yet about whether there is a way to diagnose the issue. In the meantime, I have ordered a USB-C/HDMI adapter to use that port to see if I can get the second monitor that way. If that works then I will call it good as I only need two monitors. The other issue I have is that I am using this PC for development. Especially for Android development. One of the things needed for this is to make use of virtual devices for running apps in different environments to see how they work. Unfortunately I had no end of trouble getting this up and running. This is a Ryzen system so it should (and actually does) support virtualization. However, the settings in the BIOS were wrong and it took me a week to find someone who could help me determine which BIOS settings to change. Once I got that done I now have virtualization up and running as I expected. However, the 'customer support' team at CyberGeek were not helpful at all. I was told that this particular model doesn't support virtualization. I wonder if they have anyone that actually understands their own products. Anyway, assuming I get the second monitor going I will be reasonably happy with the system. It is fast with enough memory and disk that I will be able to use this for some time to come.

Bought the 64GB RAM / 2TB HD Version of this box. For some reason, Cybergeeks ships this product with a funky setting in the BIOS that prevents you from installing a fresh installation of Ubuntu or any other Linux distro. It took me a lot of time and money to figure out the following, from my developer: "All initial attempts to install any modern linux distribution on the CyberGeek Nano L1 failed with a 'EFI variables are not supported on this system' error, despite the fact that the system clearly booted in EFI mode. The Nano L1 has an AMD Ryzen 7 processor, and after extensive research we found that others with this same processor experienced the same error, and the fix was to enable NX Mode in the BIOS configuration (under Advanced/CPU Configuration.) Though it makes no sense that a more restrictive setting should solve a problem, in fact in this case it did! Apparently NX Mode must be enabled on this processor, or else EFI variables are not available to the OS and the GRUB installation will fail." Once fixed, the little box is quiet, powerful and works great.

I am a Software Engineer for over 30 years, and I understand systems like this and generally how they are built/supported. Further I generally do not product reviews, but the product quality and support from this company is so poor that I must warn others. I purchased the mini PC about 6 months back, and after 3 months it started to hang upon power up. I would have to reboot it a few times to bring it back online. After about 1 more month, it started to hang while running. I contacted their support and received little help, and I decided to re-install W11. This did not remedy the problem, and as such I contacted support again where they ask I pay for shipping to return, where they can repair the device. It has been a month and 1 message back to myself (after asking some 2-3 times on status), and now they have stated it is repaired and that it can be shipped back (at my expense - ok). I sent UPS payment tags for them to ship back some 2 weeks back, and yet to hear anything. They do not respond to any messages/emails, etc. - complete silence. In short - the system I received was unreliable after a couple of months. I shipped the system back for repair (it is under warranty), and they have yet to send it back repaired, they have given no RCA on the failure and stopped communicating. Essentially theft. Do not buy from this company, there are better options.

It is a decent PC for the price, but I could not get Ubuntu 24.04 LTS to load on it directly. I had to boot and load 22.04 LTS, then upgrade that OS. Did start trying to work with customer support, but eventually they stopped responding.